Please make sure iTunes is installed on your computer and keep it in the latest version when using DoTrans. If you don't have iTunes on your computer, it will prompt you to install the latest version of iTunes when you connect an iOS device to the program.
DoTrans needs certain data from iTunes to run properly, although iTunes should not be launched when DoTrans is running. If you are running DoTrans and iTunes simultaneously, you will get the following message:
If you uninstall iTunes from your PC, your iOS device won't be recognized by DoTrans so iTunes is necessary to make your iPhone, iPad, iPod detected.