FonePaw Android Data Recovery is required to get privilege to scan more deleted files. If your Android device receives no Superuser Request, please go back to your computer and continuously click the "Retry" button for three times. Still failed? Please download an access management app to your device.
SuperSU: https://play.google.com/store/apps/details?id=eu.chainfire.supersu
Kinguser: https://play.google.com/store/apps/details?id=com.cool.kinguser
When you have downloaded and installed the app, please follow steps below to make sure it can be set successfully and then click "Next" button to continue.
Super User: Find the Super User app on device > Under the Apps, find the "FonePaw" > Click "Remove" to delete all logs.
Super SU: Find the Super SU app on device > Under the Apps, find the "FonePaw" > Choose Access > Grant and then Save.
Kinguser: Find the Kinguser app on device > Under the Apps, find the "FonePaw" > Click the "FonePaw" and then click "Allow".
If it still doesn't work, please let us know the following info
1. What's your mobile name and device model number?
2. What's your Android OS version, like 5.0.1 or 8.0.1 etc?
3. Provide us the log files as following:
Please click the Feedback icon on top right corner of the program to submit the log files to us. After sending the log, please tell us the email address for sending. Thank you very much for your kind understanding.
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