You can add the files from computer to the program to start converting. However, when the loading process fails, you can try:
- First, you need to make sure that the file format is supported for FonePaw Video Converter Ultimate.
- Second, please make sure that the files on your computer are not damaged and can be used normally.
- Third, you can save your the files on local disc with a simple name which you can remember it easily, then check it if it can play on your computer well.